Last Updated: 21/11/24
Livy’s Jewellery (“we,” “our,” or “us”) is committed to respecting your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and other applicable laws.
By using our website (fashionlivyjewellery.com), purchasing our products, or interacting with us, you agree to this Privacy Policy. If you do not agree, please refrain from providing personal information or using our services.
1. What Personal Information Do We Collect?
We may collect the following types of personal information:
1.1 Information You Provide:
- Name
- Email address
- Mailing and billing address
- Phone number
- Date of birth
- Payment information (e.g., credit/debit card details)
- Purchase history and preferences
- Information provided via forms, surveys, or customer support interactions.
1.2 Automatically Collected Information:
- IP address
- Browser type and version
- Device information
- Website activity (e.g., pages visited, time spent on the website)
- Cookies and similar technologies (see Section 7).
1.3 Sensitive Information: We do not typically collect sensitive information (e.g., health or racial details). If we do, it will be with your explicit consent or as required by law.
2. How Do We Collect Your Information?
We collect your information in various ways, including:
- When you visit fashionlivyjewellery.com
- When you make a purchase or register an account
- When you contact us via email, phone, or live chat
- When you subscribe to newsletters or promotions
- Through cookies and tracking technologies (see Section 7)
- Via third-party service providers (e.g., payment processors, delivery partners).
3. Why Do We Collect Your Personal Information?
We collect and use your personal information for the following purposes:
- Order Fulfillment: Processing, shipping, and managing your purchases.
- Customer Support: Responding to your inquiries or complaints.
- Marketing: Sending promotional offers, updates, and information about products and services that may interest you.
- Website Improvement: Analyzing website usage to enhance your browsing experience.
- Legal Compliance: Meeting legal and regulatory obligations.
4. How Do We Share Your Information?
We may share your personal information with:
- Service Providers: Such as payment processors, delivery partners, IT support, and marketing platforms.
- Regulatory Authorities: When required by law or for legal proceedings.
- Business Transfers: In the event of a merger, sale, or acquisition.
We do not sell or rent your personal information to third parties.
5. International Data Transfers
Your personal information may be transferred and stored outside Australia for operational purposes (e.g., using overseas data centers or service providers). We ensure such transfers comply with the Privacy Act 1988 (Cth) and take reasonable steps to protect your information.
6. How Do We Protect Your Information?
We implement reasonable security measures to protect your personal information, including:
- Secure storage and encryption of sensitive data
- Restricted access to authorized personnel
- Regular security updates and monitoring.
However, no method of transmission over the internet is entirely secure. You share information with us at your own risk.
7. Cookies and Tracking Technologies
We use cookies to:
- Enhance your shopping experience
- Analyze website traffic and usage
- Remember your preferences and shopping cart details.
You can disable cookies in your browser settings, but this may affect the functionality of our website. For more information, see our Cookie Policy at [Insert Link, if applicable].
8. Your Rights
You have the right to:
- Access your personal information
- Correct inaccuracies in your information
- Opt-out of marketing communications
- Request deletion of your data (subject to legal requirements)
To exercise these rights, contact us at fashionlivy.au@gmail.com.
9. Complaints
If you believe we have breached your privacy, please contact us at:
Email: fashionlivy.au@gmail.com
We will address your concerns promptly. If unsatisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in laws or business practices. Updates will be posted on this page, and the “Last Updated” date will be revised. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: fashionlivy.au@gmail.com
